Trust, Safety & Insurance

Our commitment

At Europe Carpooling, trust, safety and accessibility guide everything we do. This charter sets out the principles that shape the experience we want to offer our entire community.

Verified profiles, a transparent community

We encourage every member to complete and verify their profile (email and phone number) to build trust between carpoolers. Verify your profile to build more confidence with future passengers or drivers.

Mutual ratings

After each trip, passengers and drivers can leave a rating. This mutual review system helps everyone build a trustworthy reputation within the community and helps future users make confident choices.

Safety, our priority

We put safety measures in place at every step of the user journey, from secure payment to ad moderation. Respecting the rules of the road and safe driving is essential for all our members.

A responsive team in case of an incident

If a problem occurs during a ride, our team is here to help you find a solution quickly. Feel free to contact us at any time.

A platform for everyone

We want to make carpooling accessible to as many people as possible. Our platform is designed to be simple to use, whatever your background or experience with carpooling.

Travel together, with confidence

By joining Europe Carpooling, you become part of a community built on trust, safety and sharing. Welcome aboard!